We make it easy for you to pay your child’s medical bills quickly and securely. Whether you prefer to pay online, by phone, or in person, our flexible options are designed to fit your family’s needs. If you have questions or need help, our billing team is always here to assist.
We kindly ask that your estimated portion be paid at the time of visit.
During your visit, we’ll provide an estimate of what you owe based on your insurance coverage. This estimate may be different than what you ultimately owe based on the services provided during your child's visit (like a flu or strep test) or the final determination of your benefits by your health insurance. Our intention is to give you the best information we can at the time of your visit.
If payment is not made during your appointment, our office can also securely keep a credit card on file so that we can process your payment once your insurance claim has been finalized.
Credit cards (Visa, American Express, Mastercard and Discover), debit cards, including Health Savings Accounts (HSA) cards with either Visa or Mastercard logos.
We recommend keeping your credit card on file, so we can more efficiently process your payment once your insurance claim has been finalized.
Yes. Please log in to the bill pay portal. Be sure to know your account number and total balance due when going to our online form as you will be asked for this information.
Most services are covered, but we do recommend contacting your insurance company to verify your plan benefits. You can also ask:
Is your plan an HMO that requires an assigned PCP? If yes, verify that Coastal Kids is your assigned PCP.
Are preventive medicine visits (well care) a covered service? If yes, what are the limitations?
Do I have a co-pay or deductible?
Is there additional patient responsibility if the services are provided after hours?
Call 949-599-2434 to speak with a billing team member today
Well-child visits are considered preventive care and are typically covered by insurance at no cost to you. However, when additional concerns or conditions are evaluated and managed during the same visit, insurance plans may apply additional copays, deductibles, or coinsurance based on the patient’s specific benefits. This billing reflects the additional time, medical decision-making, and complexity involved in addressing concerns beyond the preventive exam.
Preventive services typically covered as part of a well-child visit include: a conversation about your child’s medical history (including social and family history), height and weight screening, age-appropriate immunizations (based on your plan’s coverage), developmental and behavioral screenings, routine physical examination, and preventive health counseling such as nutrition and safety guidance.
Absolutely. If you prefer to keep your visit focused on only what your child was initially scheduled for, you can let your child’s clinician know. Any additional care can be scheduled as a separate return appointment. However, many families find it more convenient to address everything in one visit rather than making an additional trip to the office. Your clinician will always prioritize your child’s health and safety, so if a concern requires immediate attention, they will discuss this with you.
If you have questions about charges from your child’s visit, please contact our billing department by calling 949-599-2434. Our team can help explain the services billed, assist with insurance questions, and work with you on any concerns. You can also contact your insurance provider directly for details on your specific plan’s coverage.
Sometimes additional services that were already documented and provided during your child’s visit are identified through a post-visit review and billed accordingly.
As documentation is finalized and reviewed, claims may be updated to ensure services provided during the visit are accurately reflected and submitted to the patient’s insurance plan. If you have questions about a specific charge, please contact our billing team by calling 949-599-2434.
Combined care visits & payment FAQs
Learn more about combined care visits and what to expect during a well‑child appointment.
